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Faq Help Center

People-Oriented, Integrity First
Quality-Oriented, Service First

Customer-Centric

Q. What is the minimum order quantity?

A. Usually, the MOQ is 1, but for small and simple products is 5/10/15.

Q. what is terms of payment?

A. Usually, T/T 30% deposit and T/T 70% balance are paid before delivery.

Q. What is terms of trading?

A. EXW, FCA, FOB, CFR, CIF, DDU, DDP.

Q. HOW ABOUT THE production TIME?

A. Usually, 3-20 days after receiving the deposit. If the order is large, the production will generally be completed within 35 days.

Q. How ABOUT THE PRODUCT inspection?

A. First, photo and video ; Second, through video call; Third, customers can arrange inspectors to come to the factory.

q. Do you have the certificate of goods?

A. CE, ISO. If necessary, we can cooperate with all kinds of certification.

q. how about the after-sale service?

A. During the warranty period, we will replace the parts covered by the warranty free of charge. If necessary, we can arrange technicians to provide on-site service.

Q. HOW ABOUT THE CUSTOM SERVICE?

A. OEM/ODM is available and any other custom requirements can be met.

Q. How do you Become a Distributor?

A. First of all, you have bought our products and are more approved of our products. Secondly, we will provide different price support according to the purchase volume.

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